Employment Opportunities at CNT, CNT Energy and I-GO Car Sharing
CNT Energy: Energy Auditor/ Building Performance Analyst, posted 6/25
I-GO: Member Services Associate, posted 6/25
CNT: Technical Support Specialist
CNT: Natural Resources Director
I-GO: Chief Operating Officer
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CNT welcomes inquiries concerning unpaid internships. Contact: Stephen Perkins at steve@cnt.org
CNT Energy: Energy Auditor/ Building Performance Analyst
Position
The Energy Auditor/ Building Performance Analyst for the CNT Energy division will work primarily on the Energy Savers Program, providing technical assistance to multi-family rental building owners. The Energy Auditor/Building Performance Analyst will conduct energy audits, complete energy modeling of buildings and assist Energy Savers management to oversee all aspects of energy efficiency retrofit projects, The energy auditing includes analyzing existing properties to evaluate the current and potential energy usage of multi-family rental buildings via a variety of evaluation tools, including utility bill analysis, comprehensive on-site audits, energy modeling and baseline analysis.
The Energy Auditor/Building Performance Analyst will interface directly with multi-family rental building owners, contractors and property managers to support and direct their efforts to achieve significant improvement in building performance. The position is based in Chicago but will provide assistance to properties across Cook & Lake Counties and other areas.
Accountability
The Energy Auditor reports directly to the Energy Efficiency Programs Director of CNT Energy. The auditor will work closely with CNT Energy’s Construction Manager as well as other staff.
Responsibilities
- Conduct on-site energy audits of residential, commercial and other buildings
- Use of energy simulation software to estimate energy usage
- Work with project partners throughout energy retrofit process Construction Manager, and Client in developing work plans for retrofits.
- Conduct building energy performance monitoring.
- Assist Construction Manager in coordinating project inspection.
- Provide technical consulting to project participants, i.e. property owners, property managers, developers and other project partners
- Write reports according to program guidelines
- Write specifications for energy conservation measures
- Communicate effectively with Owners, Contractors, CNT staff and other project partners.
- Contribute to efforts related to outreach strategies and recruitment of property owners
- Communicate with contractors and oversee construction management as necessary
- Contribute to other CNT Energy Efforts as required
Qualifications/Skills
- Extensive knowledge of, and experience in, construction management and building science,
- Bachelors degree, or comparable experience, in engineering, environmental science or building science related disciplines is desired.
- Experience with energy retrofits or construction field desired
- Experience with computer energy modeling
- Excellent written and verbal communication
- Strong management skills
- Strong analytical thinking and problem solving
- Ability to work well independently and in a team setting
- Local and regional travel is anticipated
- Valid Drivers License
This is an Exempt position. Salary is commensurate with experience.
To apply, please send cover letter, resume, and salary history to:
Human Resources
Center for Neighborhood Technology
2125 W. North Avenue
Chicago, IL 60647
Fax to 773-278-3840 or email to bridget@cnt.org
No phone calls please.
I-GO: Member Services Associate
Be an integral part of our 24/7 on-call staff! The On-Call Associate may be working in the office or from home (depending on position availability) to answer high-volume phone calls from members calling into our emergency line and assisting them with issues and problems as they drive our cars. Members may call to extend or cancel a reservation, receive help finding the location of a particular car, require roadside assistance, etc.
The On-Call Associate is a customer service, detail-oriented, and organized person who is dedicated to taking responsibility for providing great service to our members. The ideal candidate has experience with internet applications and email software, is able and willing to learn to use new software, works well collaboratively, is friendly, reliable, has excellent verbal and written skills, and understands the importance of deadlines. This candidate feels comfortable working for a dynamic non-profit organization, taking initiative and being flexible in duties and schedule.
Requirements
- 2+ years of customer service related experience
- Ability to learn quickly and be resourceful
- Detail-oriented and organized
- Strong multi-tasking skills
- Work well in a team environment
- Ability to work under pressure
- Excellent communication skills
- Great computer and Internet skills
- Knowledge of Chicago streets
Responsibilities
- Assist members via phone
- Provide troubleshooting for members with car trouble
- Dispatch roadside assistance
- Log problem reports and block usage of specific cars
- Input data and handle other administrative duties between calls
- Additional responsibilities given by supervisor
Benefits
- Free I-GO Car Sharing Membership + monthly credits ($30 value)
Shift Open: Weeknights, Overnight and Weekends
Please send resume, references, and cover letter to bridget@igocars.org. No phone calls.
CNT: Technical Support Specialist
Position Description
As the needs of CNT’s staff, partners, and customers evolve, the IT team is also evolving it systems and processes to support this growth. CNT is in need of an experienced IT team member to support the new technologies, processes, and systems being implemented.
The IT Technical Support Specialist assists CNT in monitoring, troubleshooting, and implementing a variety of different IT systems and processes and will be a strong contributor to CNT’s future IT strategy.
Accountability
The Technical Support Specialist reports directly to the COO. The Technical Support Specialist will support CNT’s 100+ person staff and will collaborate closely with other members of CNT’s IT staff to implement, support, and troubleshoot CNT’s IT systems.
Responsibilities
- Support CNT’s diverse network of software, hardware, telephony, and process solutions for CNT’s 100+ member staff.
- Provide superior customer service, driving overall satisfaction by addressing customer issues in a timely manner.
- Troubleshoot, diagnose, and resolve technical customer issues associated with CNT’s current IT systems.
- Support CNT’s trouble ticket system by coordinating customer support communications from ticket creation to closure.
- Create and maintain detailed records of events, issues, and resolutions.
- Represent the IT team as a technical consultant to various internal project teams and staff.
- Support CNT’s flexible work hours, in support of CNT’s normal business hours, and on-call rotation.
- Work with other members of the IT group to implement IT and business customer technical solutions.
- Author technical systems documentation of CNT’s current IT systems and processes.
- Work diplomatically and effectively with customers at all levels of the organization.
- Working with IT leadership, research and recommend solutions to address CNT’s technology needs, while ensuring compatibility with CNT’s existing infrastructure and standards.
Qualifications
- Bachelor’s degree or equivalent experience in computer science, information systems, computer engineering or related field.
- 2-5 years of relevant work experience
- Proficiency in implementing and maintaining Linux servers
- Proficiency in implementing and maintaining some or all of the following:Microsoft Server, including Active Directory, Microsoft Exchange, Scripting (Python, BASH, Batch, VBS), SQL, MacOS
- Familiarity with networking issues in a heterogeneous environment; routing, NAT, VLAN, SSL/SSH, DNS, WiFi
- Ability to independently leverage critical thinking skills to address real-world customer issues.
- Experience administratively maintaining and auditing equipment, software, logs, and IT systems documentation
- Excellent written and verbal communication skills.
- Exceptional organizational and coordination skills
- Ability to work well independently and in a team setting.
- Ability to prioritize and multitask on a wide range of competing demands
- Demonstrated strong attention to detail.
Preferred
- Microsoft, CompTIA, or similar Certifications/experience
- Nortel BCM or other relevant phone system experience
- Security experience (anti-virus, firewalls, proxies, encryption)
Salary
Commensurate with experience
To Apply
Please send cover letter, resume, and salary history to:
Human Resources/Center for Neighborhood Technology
2125 W. North Avenue
Chicago, IL 60647
Fax to 773-278-3840 or email to bridget@cnt.org
No phone calls please.
CNT: Natural Resources Director
Reports to: CNT Chief Executive Officer
Position Description
The Center for Neighborhood Technology seeks an experienced professional and dynamic leader for the position of Natural Resources Director.
The goal of this position and program is to develop and implement policies, research projects and innovative programs that achieve the widespread use of natural systems and efficient investment in sustainable green infrastructure to improve community-scale water resource management and to enhance community livability. As with all CNT initiatives, the Natural Resources Program pursues innovative approaches that deliver ecological performance at reduced regional and local costs.
The Natural Resources Director will lead CNT’s efforts to establish policies and programs that advance the deployment of green infrastructure, particularly in Midwest cities and states, and support the development of policies at the state and national level that enable and support green infrastructure financing and implementation. S/he will build on CNT’s successful efforts to date to demonstrate the effectiveness of green infrastructure, create tools to measure the costs and benefits of green infrastructure as compared to conventional stormwater strategies, and build understanding of the costs and benefits of green infrastructure strategies.
Roles and Responsibilities
The Natural Resources Director will be responsible for leading all aspects of CNT’s Natural Resources Program. His or her responsibilities include:
- Developing, planning, and managing program initiatives to advance program and organizational goals
- Developing annual and long-range plans, budgets, research and policy initiatives for the Natural Resource division
- Managing budget and staff (currently 4) for Natural Resources division
- Working with Strategic Communications Manager to develop and implement a strategic communications program which shares what CNT is learning and positions CNT in the natural resources field.
- Working with the CEO and the Director of Development and Communications to develop a funding strategy for Natural Resource programs that makes a winning case to philanthropy and investors
- Working with CNT senior management and managers of other CNT portfolios to coordinate strategies and integrate programs where appropriate
- Developing effective partnerships to achieve the program goals.
Qualifications
- Experience with and understanding of the public policy context of water conservation, stormwater management, water supply, wastewater and sustainability issues
- Understanding of the macro and micro economics of water resource management, financing, and investment
- Experience in designing, developing and/or managing programs at a significant scale
- Exceptional ability to organize and motivate people and resources to get things done
- Demonstrated ability to build effective external partnerships, including relationships with units of government and regulatory bodies
- Exemplary written and verbal communications skills
- Commitment to practices and policies that result in more sustainable, effective conservation and use of water resources
- Graduate degree in natural resources, sustainability, economics, public policy, engineering, management, or other related field, or equivalent experience
- Resiliency, patience, creativity, sense of humor, and ability to inspire belief in the possibility of positive change
CNT and Green Infrastructure
Communities across the United States and world wide are grappling with overlapping challenges in their relationship to water. Population growth, development practices that expand paved, impermeable surfaces, and changing precipitation patterns possibly related to climate change are overwhelming aging sewer infrastructure. EPA and other studies have identified stormwater runoff as a major component of urban pollution.
Cities recognize that while they need to improve infrastructure performance and protect vital water sources, funding sources are insufficient to meet the needs by expanding conventional infrastructure capacity. Over the next 20 years, the United States will spend an estimated $300 Billion to $1 Trillion on water resource infrastructure. But there is an alternative: green infrastructure stormwater strategies that cost less, take full advantage of natural systems, and provide energy, economic and community health benefits as well.
Past and current experience with conventional infrastructure – sewers, detention basins, flood control structures – indicates that they tend to manage stormwater as a waste and move the problem downstream, but not solve it. At the same time, community sustainability in the Chicago region and elsewhere requires management of stormwater to maximize its availability for water supply. CNT has been documenting and developing effective approaches to accelerate community adoption of green infrastructure, including practices such as green roofs, rain gardens, bioswales, permeable pavement, native vegetation and tree planting, to expand the interconnected network of functioning hydrological areas even in dense urban development and redevelopment.
Ongoing CNT projects include further development of the Green Values® toolbox, construction and monitoring of on-the-ground demonstration projects in collaboration with community partners, research and policy development, and methods to calculate the additional ecological, economic and social benefits green infrastructure delivers as well as to integrate those values in utility scale planning.
Salary
Commensurate with experience
To Apply
Please send cover letter, resume, and salary history to:
Human Resources/Center for Neighborhood Technology
2125 W. North Avenue
Chicago, IL 60647
Fax to 773-278-3840 or email to bridget@cnt.org
No phone calls please.
I-GO Car Sharing: Chief Operating Officer
Organization Description:
I-GO Car Sharing is a seven year-old non-profit business that provides hourly access to self-service vehicles throughout the Chicago area. I-GO has nearly 15,000 members and over 200 vehicles. I-GO’s mission is to provide an economical and environmentally sound alternative to private vehicle ownership. More than half of all I-GO members either sell a vehicle or postpone a decision to buy one once they become an I-GO member.
I-GO is a technology-intensive operation. It operates a call center, manages an extensive vehicle fleet and maintains sophisticated billing and vehicle access technology. I-GO works closely with a wide variety of business, government, and community partners and vendors. In addition, I-GO is working on a number of new innovations, including electric vehicles.
I-GO Car Sharing is an affiliate of the Center for Neighborhood Technology (CNT), a 31-year old non-profit organization whose mission is to promote the development and perpetuation of vibrant urban communities that are both environmentally and economically sustainable, both in the Chicago region and throughout the United States.
Position:
The Chief Operating Officer will work with the Chief Executive Officer to effectively manage the growth and operations of I-GO Car Sharing. The COO oversees fiscal and project management functions. The role of the COO is to assist the Chief Executive Officer and Senior Management in improving the bottom line and the customer experience by developing more efficient systems and procedures in member services, marketing, and fleet management. The COO will also assist the Chief Executive Officer with on-going business planning, fundraising, contract management, and staff development.
Accountability:
The Chief Operating Officer will report to the Chief Executive Officer of I-GO.
Responsibilities:
- Work with CEO to develop and execute best practices
- Oversee operations, sales, technology, and customer service
- Forecast revenue and expense streams, and manage budget, including expenditure review and related administrative oversight
- Oversee risk management- legal and financial including procurement policy
- Maintain brand image
- Negotiate with key vendors and develop new vendor sources
- Identify and address key strategic barriers and opportunities critical to the success of operations
- Assist project managers in developing work plans, reviewing performance and meeting targets
- Assist the Chief Executive Officer in staffing the I-GO Car Sharing Board
- Work with Chief Executive Officer on fundraising
- Contribute to other I-GO efforts as required
Qualifications/Skills:
The successful candidate must have the following experience, skills, and education:
- 8+ years of demonstrated experience in the areas of sales, operations, management, customer service and finance
- Prior P & L responsibility
- Ability to identify, prioritize and focus on critical tasks
- Advanced degree in business and/or technology preferred
- Demonstrated supervisory experience and ability to build team spirit
- Experience working with government, businesses, and non-profits
- Excellent knowledge of Chicago neighborhoods and transportation
- Excellent written and oral communication skills
- Must be flexible, able to manage change and respond quickly to new developments
To apply:
Please send cover letter, resume, and salary history to:
Human Resources/Center for Neighborhood Technology
2125 W. North Avenue
Chicago, IL 60647
Fax to 773-278-3840 or email to bridget@cnt.org
No phone calls please
Anti-Discrimination Policy
The Center for Neighborhood Technology is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leaves of absence, compensation and training.
